General: Use of Website
The term "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
Simply click the add to basket icon on the item page. Once you have added all the items you want to buy you will go to checkout and pay. Postage will be added. Payment is by card through an external secure card payment system.
Your order will then be sent to us automatically and we will dispatch it to you within 3 business days. We will confirm the order by email and send you the tracking details.
If you wish to discuss an item before purchase please click the enquire link on the item and send us a message. Alternatively, you can email or phone us directly. Details on our contacts page.
We have to submit a customs form for purchases outside Great Britain. Buyers outside GB (including Northern Ireland) are responsible for paying any import charges, sales tax or other duties or costs that may be levied on the item. Failure to pay this will mean we will have to recover the item. A handling charge will be deducted from any refund to cover all our costs in doing this. We are not responsible for any delays to delivery due to items being held up by customs checks.
We always carefully pack our items. If you wish to use a specific courier, at your cost, please let us know.
We do not store any card details.
We reserve the right to decline or cancel any order prior to dispatch and will refund any money paid.
The items we sell are original Twentieth Century artefacts, they are not contemporary reproductions or copies. This means that they are not new but pre-owned and you should not expect them to be in as-new condition. They may have some surface wear commensurate with their age and material. We will always say if an items is damaged, scratched (except to bases where this is normal), chipped, torn, has faults in any way or has pieces missing. We avoid selling such items unless they are very rare or important. Sometimes previous owners attach felt pads to bases to avoid them becoming marked. We leave these on if that is how we get them.
We aim to provide accurate pictures of all items. Photographs are taken to try and show the colour of items as accurately as possible. However, colours may vary depending on the screen you are using to view an item. If you require further pictures of an item please request these before purchase.
We use the following words to describe condition:
Mint - as new/perfect (unless it is new, second-hand items rarely meet this description so we do not use it very often)
Excellent - no after production damage, ie no chips, cracks, or scratches. Expect minor wear to the bases of objects, interiors of bowls and vases or minor marks to picture frames. Textiles may have minor signs of wear ie to fringes or edges but no holes or tears. For a used item of some age "excellent" denotes an item that any collector could be confident to own.
Good - generally sound condition. There may be minor surface marks, tiny nicks, chips, small dents, minor scratches, small loss of paint, tears etc. Minor manufacturing flaws may occur or items may be factory seconds. These issues will be described in the listing. Expect prices to be below the market rate for a piece in excellent condition.
Fair - some damage or heavy wear may occur. We generally avoid pieces in this condition unless they are extremely rare or unique and one is unlikely to find another example. Priced accordingly.
Poor - badly damaged, pieces missing, faulty. Only sold if of historical importance.
Given our returns policy you can buy with confidence. Please ask for a condition report in your enquiry if you need further information on an item before purchase.
Returns and Refunds
You have 14 calendar days on receipt of goods to notify us if you wish to cancel the order. Please notify us in writing by email or letter. A cancellation form will then be sent to you although you are not under any obligation to use it.
Once you have cancelled an order you have a further 14 calendar days to return the goods to us in the condition in which they were received and in the original packaging.
We will reimburse you within 14 calendar days of receiving the goods back from you. The refund will include the cost of the goods. We refund the original postage on jewellery items (listed under jewellery) but not on other items unless faulty.
Return postage will not be refunded unless the goods received were faulty or damaged. In this case a standard rate tracked postage service should be used.
Selling to us and Valuations
We are always interested to hear from collectors who may have Scandinavian items they wish to sell. If you wish to make enquiries of this kind please contact us through the email address or phone number on our contacts page. Please be aware that we will be unable to offer you a retail price on an item but will offer a fair trade price if it is something we wish to purchase. We will require photographs and a condition report.
Sorry, but we are unable to offer a free valuation service on any items you have.
Stock Rentals and Exhibition Loans
If you wish to rent items from our stock for a photo shoot of some kind (interior decoration, room display, television, shop display) please contact us by email for our terms. Loan of items can also be arranged to museums and galleries for temporary, non-selling exhibitions.