General: Use of Website
The term "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
To purchase an item from us please make an enquiry through the enquiry link on the page of the item you are interested in. Please let us know which city and country you are in in your message so we can work out the exact delivery costs to you. We will then get in touch with you via email or text with the total price payable including delivery costs. Payment is in GBP.
Once you have agreed to purchase an item we will send you an invoice and you can pay by either bank transfer or by credit or debit card. If you wish to make payment by card we will send you a payment request link and you will be able to make a secure card payment. Once payment has been received in full the item will be dispatched to you within three working days unless we notify you otherwise prior to payment.
We have to submit a customs form for purchases outside the European Union. Buyers outside the EU are responsible for paying any import charges, sales tax or other duties or costs that may be levied on the item.
We always carefully pack our items. If you wish to use a specific courier, at your cost, please let us know.
We do not store any card details.
We reserve the right to decline or cancel any order prior to dispatch.
The items we sell are original Twentieth Century artefacts, they are not contemporary reproductions or copies. This means that they are not new but pre-owned and you should not expect them to be in as-new condition. They may have some surface wear commensurate with their age and material. We will always say if an items is damaged, scratched (except to bases where this is normal), chipped, torn, has faults in any way or has pieces missing. We avoid selling such items unless they are very rare or important. Sometimes previous owners attach felt pads to bases to avoid them becoming marked. We leave these on if that is how we get them. Please ask for a condition report in your enquiry if you need further information on an item before purchase.
We aim to provide accurate pictures of all items. Photographs are taken to try and show the colour of items as accurately as possible. However, colours may vary depending on the screen you are using to view an item. If you require further pictures of an item please request these before purchase.
Returns and Refunds
You have 14 calendar days on receipt of goods to notify us if you wish to cancel the order. Please notify us in writing by email or letter. A cancellation form will then be sent to you although you are not under any obligation to use it.
Once you have cancelled an order you have a further 14 calendar days to return the goods to us in the condition in which they were received and in the original packaging.
We will reimburse you within 14 calendar days of receiving the goods back from you. The refund will include the cost of the goods and the cost of the original postage.
Return postage will not be refunded unless the goods received were faulty or damaged.
Selling to us and Valuations
We are always interested to hear from collectors who may have Scandinavian items they wish to sell. If you wish to make enquiries of this kind please contact us through the email address on our contacts page. Please be aware that we will be unable to offer you a retail price on an item but will offer a fair trade price if it is something we wish to purchase. We will require photographs and a condition report.
Sorry, but we are unable to offer a free valuation service on any items you have.
Stock Rentals and Exhibition Loans
If you wish to rent items from our stock for a photo shoot of some kind (interior decoration, room display, television, shop display) please contact us by email for our terms. Loans of items can also be arranged to museums and galleries for temporary, non-selling exhibitions.